Frequently Asked Questions

What is Trimwire?

Trimwire enables organizations of all sizes to automate their subscription management process. By combining subscription detection, virtual cards, and vendor management, finance and IT leaders are able to empower collaborative purchasing and complete visibility on available software.

How do I sign up?

We are currently running a beta with select customers. If you are interested, you can sign up through the form on our website and we will get back to you. You can also email us at support@trimwire.com to get started.

How does it work?

After creating an account, Trimwire works directly with whoever is in charge of company finances. Employees are assigned to budgets based on their responsibilities, with each budget having a budget owner (usually the department manager). The owners can then issue virtual cards, apply spending controls, and analyze their finances.

How do you protect my data?

Trimwire uses SSL encryption to protect your data, the same way that banks do. We make sure to store every piece of information and run every snippet of code in secure systems. You can read more about how we keep your data safe here: trimwire.com/security

Can I get a physical card instead of a virtual one?

Yes. Every cardholder of a virtual card can also request to get a physical card.

What card network does a Trimwire card use?

Trimwire cards are Visa cards and will work anywhere that accepts Visa. We're currently building a feature that allows you to bring your existing card onto Trimwire's platform.

Can I withdraw cash from an ATM with my card?

You cannot withdraw cash at an ATM with Trimwire cards.

I have a question that wasn't answered here

Feel free to reach out to us at support@trimwire.com

Ready to get started?

Just fill out the form and one of our team members will reach out shortly.
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